Frequently Asked Questions…
Below are some of the questions you might want to ask. If you still have doubts, please drop me an email!
What will my subscription include?
There are different length subscriptions and the books may be second hand or new, probably a mixture of both over the duration of the plan. They will be beautifully packaged and contain books which I really hope you'll love as they have all been very carefully chosen - either books I have read and loved or books I have chosen because they look unusual or unique.
Can I return a book?
I am happy to accept returns but you would need to cover your own delivery costs for these.
How long do gift vouchers last for?
There is no expiry date, they will never run out.
How much is delivery?
Delivery is free if you spend over £15 - simply add BOOK15 code at checkout. For orders under £15, delivery is £3, and this includes a beautifully packaged parcel. If I can get to you on my bike I will refund you any delivery charges you have paid.
How long is the delivery time?
I will try to get your book to you as soon as I can, and hopefully dispatch to you within a couple of days of receiving your order. If you need it faster, please let me know in advance and I'll see if I can make it happen.
Can I give a subscription as a gift?
The subscription packages would make a beautiful present. If you can't see an option that fits what you're looking for I am really happy to discuss your requirements with you and see if we can work out a package to suit.
What do I do if I have a problem with my order?
I really want you to love your book as much as I loved choosing it. Please email or call me and I will do whatever I can to resolve any problems.